Expect Miracles Surrogacy ("EMS," "we," "us," or "our") respects your privacy. This policy explains what we collect through our website and applications, how we use and protect it, and the choices you have.
1. Information We Collect
Information you give us:
- Contact and identity details: name, email, phone, address, date of birth
- Application information: medical and pregnancy history, health insurance, employment and financial details, lifestyle, background-check information, and interview answers, for surrogate and intended-parent applications
- Photos and documents you upload
- Messages sent through our contact forms and consultation requests
- Account details: your email and a securely hashed password
2. How We Use Your Information
We use it to:
- Review applications and screen applicants
- Match surrogates with intended parents and coordinate the journey
- Contact you about your application, your account and our services
- Work with fertility clinics, attorneys, escrow providers and other professionals involved in your journey
- Operate, secure and improve the website, and prevent fraud and abuse
- Meet legal obligations and protect our legal rights
3. Public Profiles
Surrogates who are approved for our program may appear on our public Surrogates page with their first name, state, age, a short introduction and a photo, shown only with their agreement. Medical, background, financial and contact details are never shown publicly.
4. Who We Share Information With
We do not sell your personal information. We share it only with:
- Matched parties: profile and application information shared between surrogates and intended parents as part of a match, with consent
- Professionals involved in your journey: clinics, attorneys, escrow and insurance providers
- Service providers that run our platform under contract, who may process data only for us: hosting (Vercel), database and file storage (Supabase), and email delivery (Resend)
- Authorities, when required by law or to protect rights and safety
5. Medical and Sensitive Information
We treat health, background and financial information as highly sensitive. Access is limited to authorized EMS staff and professionals involved in your journey, files are kept in private storage that is not publicly accessible, and we log staff access to records.
6. Security
We use encrypted connections (HTTPS), hashed passwords, role-based access controls, private file storage, rate limiting and audit logging. No system is completely secure, so please use a strong, unique password and tell us right away if you suspect unauthorized access.
7. Retention
We keep information for as long as needed for your application or journey, and as required by law or for legitimate business records. When it is no longer needed we delete or anonymize it.
8. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to legal and contractual record-keeping duties. California residents have additional rights under the CCPA/CPRA, including the right to know what we collect, to delete or correct it, and to limit use of sensitive information. We do not sell or share personal information for advertising. To make a request, email info@expectmiraclessurrogacy.com. We may need to verify your identity first.
9. Cookies
We use essential cookies to keep you signed in and protect your account. We do not use advertising cookies. If we add analytics later, we will update this policy.
10. Children
Our services are for adults 18 and over. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this policy. The date at the top shows the latest version, and we will notify account holders of material changes.
12. Contact Us
For privacy questions or requests, contact us at:
Email: info@expectmiraclessurrogacy.com · Offices: San Diego, CA · Sacramento, CA · Phoenix, AZ